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Terms of Use

Web Site Terms and Conditions of Use

 

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Core Charge Refund Policy

At Mr. Steering Specialist, we want to ensure that our customers receive the best possible products and services. As part of our commitment to excellence, we offer a Core Charge on many of our items. Please read carefully before placing an order or returning your old core. 
 
WHAT IS A CORE CHARGE?
A Core Charge is a refundable deposit that we charge when we sell certain items. The deposit is held as collateral to ensure the return of the old rebuildable part, also known as the “Core,” to our facility. Cores are rebuildable parts that can usually be redeemed for the amount of the original deposit price. The Core Charge will be determinated refundable only after we receive and inspect your old rebuildable core.
 
WHAT IS AN ACCEPTABLE CORE?
An acceptable core is one that is not broken or so severely damaged beyond repair that it cannot be rebuilt or repair to proper working condition. In general, acceptable cores must have no missing or broken parts, no cracks or damage to the casing, and no excessive wear. Any damage to the core or excess wear may result in a deduction of the core value or no refund.
 
Additionally, to receive full core credit, the core you return must be the same model and part number as what was purchased. If the core you return is not the same model and part number, or if it does not meet our acceptable core return policy, we may be unable to issue a full refund for the Core Charge.
 

Refund Policy for Non-Original Cores: We do not offer refunds for cores that are identified as aftermarket, non-original, or non-OEM. An aftermarket core is any core that is not manufactured or supplied by the original equipment manufacturer (OEM) or an officially authorized equivalent.

Identification of Aftermarket Cores: All cores are subject to inspection upon receipt. A core will be classified as aftermarket if it does not meet OEM specifications, provenance, or branding, or if it shows evidence of non-OEM components or alterations.

 
HOW DO I KNOW IF MY CORE WILL MEET THE ACCEPTABLE CORE RETURN POLICY?
If you are unsure if your core will meet our acceptable core return policy, we encourage you to CONTACT US before returning the core. We can help you determine if the core is acceptable for return and provide guidance on the return process.
 
HOW MUCH TIME DO I HAVE TO SHIP MY OLD CORE BACK?
Cores should be shipped back to us within 30 days of purchase. This timeframe allows us to receive the core and inspect it for quality and suitability for rebuilding. If the core is received after 30 days, we may be unable to issue a full refund for the Core Charge.
 
The shipping cost for the return of the core is the responsibility of the customer. We recommend that you use a shipping method with tracking and insurance to protect your investment and ensure that the core is returned to us in good condition.
 
You can review our full policy in the Core Charge Policy Page.

 

3. General refund

In the event that you order a part(s) that does not work for you because the wrong part was ordered, the company will not be responsible for any shipping charges initially paid or return shipping charges. Additionally, there is a 15% restocking fee policy on the total order value.

Similarly, if the order has not yet been shipped but the transaction has already been accepted by the bank processor, a 15% restocking fee will be charged on the total value of the order.

Please confirm with us before placing the order that it is the correct part.

The company will issue the refund within 15 to 20 days after receiving the part and completing the inspection process.

4. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Mr. Steering Specialist’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Mr. Steering Specialist’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Mr. Steering Specialist at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

5. Disclaimer

  1. The materials on Mr. Steering Specialist’s web site are provided “as is”. Mr. Steering Specialist makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Mr. Steering Specialist does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

6. Limitations

In no event shall Mr. Steering Specialist or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Mr. Steering Specialist’s Internet site, even if Mr. Steering Specialist or a Mr. Steering Specialist authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

7. Revisions and Errata

The materials appearing on Mr. Steering Specialist’s web site could include technical, typographical, or photographic errors. Mr. Steering Specialist does not warrant that any of the materials on its web site are accurate, complete, or current. Mr. Steering Specialist may make changes to the materials contained on its web site at any time without notice. Mr. Steering Specialist does not, however, make any commitment to update the materials.

8. Links

Mr. Steering Specialist has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mr. Steering Specialist of the site. Use of any such linked web site is at the user’s own risk.

9. Site Terms of Use Modifications

Mr. Steering Specialist may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

10. Governing Law

Any claim relating to Mr. Steering Specialist’s web site shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

We specialize in Remanufactured Power and Manual Steering Gear, Rack & Pinion, Pump and Cylinder all for your Heavy Duty Trucks. We are Leaders in Experience and take pride in building our products with the Highest quality materials and components. Our Quality promises you that our products are the best choice.

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Contact

Office Phone: (305) 646-1152
Mail: sales@mrsteeringspecialist.com

Address:
8022 NW 90th St,
Medley, FL 33166

Hours of Operation:
Monday – Friday: 08:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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